Privacy Policy

1. About This Policy

BIM Mantra Academy respects your privacy. This policy applies when you visit our website, submit an enquiry, register for a course, attend a training program, communicate with our team, or use our related services.

2. Information We May Collect

Information you provide

• Name, email address, phone number, city, educational background and professional details.
• Course preferences, enquiry messages, application information and communication records.
• Billing or transaction details required to confirm a payment. Full card or banking credentials are normally processed by the relevant payment provider and are not stored by us.
• Assignments, project files, feedback and other information shared during training or support.

Information collected automatically

• IP address, browser type, device information, referring page, pages visited and approximate usage data.
• Cookie or analytics information used to understand website performance and improve the user experience.

3. How We Use Information

We may use information to:

• Respond to enquiries and recommend suitable BIM, Civil 3D, GIS, ArcMap or QGIS programs.
• Process registrations, payments, batch allocation and course access.
• Deliver live sessions, practical projects, technical support, assessments, internships and certificates where applicable.
• Send service updates, schedules, reminders and important administrative messages.
• Send promotional communication where permitted. You may opt out of marketing messages at any time.
• Maintain website security, prevent misuse, resolve technical issues and improve our services.
• Meet record-keeping, accounting, contractual or legal requirements.

4. Cookies and Analytics

Our website may use essential cookies and analytics technologies. Essential cookies support website functions, while analytics help us understand traffic and performance. Browser settings can be used to restrict cookies, although some features may not work correctly after doing so.

5. When Information May Be Shared

We do not sell personal information. Information may be shared only when reasonably necessary with:

• Hosting, email, analytics, payment, learning-platform or technical service providers working on our behalf.
• Instructors, mentors or authorised team members involved in course delivery and student support.
• Professional advisers, regulators or public authorities where disclosure is required or permitted by applicable law.
• A successor organisation in connection with a genuine restructuring, merger or transfer of the business, subject to appropriate safeguards.

6. Data Security and Retention

We use reasonable administrative, technical and organisational safeguards to protect information. No internet-based system can be guaranteed completely secure, so users should avoid sending sensitive credentials through ordinary email or enquiry forms.

Information is retained only for as long as reasonably needed for course delivery, support, accounting, dispute resolution, security and legal obligations. Data that is no longer required may be deleted or anonymised.

7. Your Choices and Requests

Subject to applicable law and verification of your identity, you may request access to, correction of, or deletion of personal information held by us. You may also withdraw consent for optional marketing communication.

Some records may need to be retained where they are required for transactions, certificates, accounting, security or legal compliance.

8. Children and Minors

Our professional training programs are generally intended for students and working professionals. A parent or lawful guardian should contact us before a minor submits personal information or enrols in a program.

9. Third-Party Links

Our website may link to third-party websites, software platforms or social networks. Their privacy practices are governed by their own policies, and BIM Mantra Academy is not responsible for external content or services.

10. Changes to This Policy

We may update this Privacy Policy to reflect changes in our services, technology or obligations. The revised version will be posted on this page with an updated date.

11. Contact Us

For privacy questions or data requests, contact BIM Mantra Academy:

• Email: bimmantraacademy@gmail.com
• Phone: +91-9960613683
• Location: NIBM, Pune, Maharashtra, India